Shipping & Delivery

May we have your attention please

*Hongkong Post announced on that owing to the substantial reduction in flight frequencies or even cancellation of flights by airlines for certain destinations, airmail services to some countries are suspended until further notice.

*Meanwhile, Expedited Shipping is also not available at the moment.

Order Processing Time

For Ready-to-Ship items take 1 to 5 business days.
For Custom orders take 10 to 20 business days.
For Pre-orders take 30 to 60 business days.

Standard and Expedited Delivery

We ship your orders from Hong Kong.

For Standard Shipping, orders are delivered via Hongkong Post. For international shipping, you might be required to sign on the package to receive the item and thus please choose an address that someone is available to receive the package during business hour.

Standard shipping times for Hong Kong should be within 3 working days, to other countries should be within 3 to 16 working days. Please note that any public holidays may occur in postage delays and are out of our control.

For Expedited Shipping, orders are shipped via FedEx. The shipping fee may vary by destination and the size of your order. Shipping fees are shown upon checkout.

Expedited shipping times for international orders would take 3-7 business days depending on the location. Please note that there are occasions during holiday season such as Christmas and New Year, the delivery may take a bit longer.

Remarks: If the address and recipient are different from your account, please advise the NAME and the ADDRESS of the recipient.

***May we have your attention please***

Due to the ongoing COVID-19, our delivery timings have been affected and we have noticed that shipping companies are experiencing delays in shipment due to insufficient air flight capacity or taking extra time in processing on some shipments at this time. Please be rest assured your order will still be delivered to you as quickly and as safely as possible. We are working with all available resources to implement changes where possible and ensure orders are delivered as quickly as possible. Because the situation is complex and constantly developing, our delivery times may also change, and we will endeavor to do our best to keep the information on our site up to date.

Currently, please allow additional 14 days to 30 days for international orders including US orders to be delivered. We guarantee that your order will 100% reach you!

Please feel free to reach out to us anytime if there are any concerns about any order in transit.

We thank you for your patience and understanding.

FAQs

Do you ship internationally?

Yes, we offer worldwide shipping!

We ship from Hong Kong to the following countries at the moment. Regret that if your country is not included, the list would be updated depending on the announcement from Hongkong Post.

We currently deliver to the following countries:

Asia
Hong Kong, Indonesia, Japan, Macao, Philippines, Singapore, South Korea, Taiwan, Thailand

North America
United States of America, Canada

Oceania
Australia

Europe
Austria, Belgium, Denmark, Finland, France, Germany, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom

Kindly note: We do not ship to PO Boxes, APO or FPO addresses at this time.

What are the shipping fee and delivery timeline?

United States, Australia, Germany, Netherland, United Kingdom
Delivery Time: 6-14working days
Standard Shipping: USD8.9 |  FREE for orders above USD50.0

Austria, Belgium, Denmark, Finland, Norway, Switzerland, Spain, Sweden
Delivery Time: 7-14 working days
Standard Shipping: USD8.9 | FREE for orders over USD80.0

Canada, France
Delivery Time: 7-12 working days
Standard Shipping: USD15.9 | FREE for orders over USD120

Macao, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan, Thailand
Delivery Time: 3-14 working days
Standard Shipping: USD5.9 | FREE for orders over USD50.0

Hong Kong
Delivery Time: 2-3 working days
Standard Shipping: USD2.5 | FREE for orders over USD25.0

Please note that delivery time is not guaranteed for Standard Shipping as there are lot of factor affecting its speed and thus, we would suggest Expedited Shipping if there is a date that you would like to meet. The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

How long does it take before my order gets shipped?

We are aiming to have your order dispatched from our facility within 1-5 business days.
For Custom orders take 10-20 business days.
For Pre-orders take 30-60 business days.

However, please bear with us in case we are spending extra time in checking / perfecting your items, particularly during the peak season around end of the year.

Furthermore, there will be chances that the item that you ordered may run out of stock though we are doing our best to avoid this from happening. We will definitely try to get you notified as soon as possible if that happens.

You may on and off notice during checkout that the estimated delivery time is exceptionally long. This could be due to that some products are currently having nil inventory and restock of the goods is in progress.

Please email us to contact@littleglamjewelry.com with YOUR EMAIL and ORDER NUMBER if there is any question concerning the time to dispatch your order.

Do you offer express delivery?

We know you're excited to receive your Little Glam order(s), and we're always working on ways to get your jewelry to you faster.

We offer our Expedited Shipping option via FedEx or UPS to the following countries/locations: Australia, Austria, Belgium, Denmark, Finland, France, Germany, Indonesia, Japan, Macao, Netherlands, Norway, Philippines, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States.

Regret that we are unable to offer express delivery to all other countries and outlaying islands this moment.

How can I track the shipping status of my order?

Absolutely! We’ll send a tracking number via email to you within 24 hours before we bring your package to the Post Office.

With the tracking number you can track your order here for your orders shipped by standing shipping or email us to contact@littleglamjewelry.com with YOUR EMAIL and ORDER NUMBER, we'll be happy to track it for you.

How can I get more information about Shipping & Delivery?

For more information about Shipping and Delivery, please check here.